Knowledge Base (FAQ) Search FAQs by Keyword Search installation What boilers are not covered by Homesmart? How long does installation take? What to expect for a multi-zone heating installation What to expect for a single zone heating installation What happens to the existing thermostat on my wall? Can I take my smart heating with me if I move house? What happens if all radiators in a room (zone) are boxed in? What is a boxed-in radiator? Do I have good enough wireless connectivity for reliable smart heating operation? Photos of boilers, hot water tanks and radiator valves Minimum requirements for smart heating installation Call out charges Do I need to install multi-zone in every room? Controlling Nest Learning Thermostat using Google Assistant on an Android Phone Will the Evohome smart TRVs fit on my radiators? Show all articles ( 7 ) Collapse Articles technology multi-zone heating How often can I use your smart heating configurator? Where is your pricing? What are the specifications of the Nest Learning Thermostat? What are "combi" or combination boilers? Wet heating systems explained Can I control my smart heating from my Mac or PC? Will the Evohome smart TRVs fit on my radiators? How can I be sure that smart heating will work in my home? Can I control my smart heating with IFTTT? What is geo-fencing and how can it be used in smart homes? Can I control my smart heating from a smart speaker e.g. Amazon Alexa or Google Home? What is the difference between single zone and multi-zone heating systems? Controlling Nest Learning Thermostat using Google Assistant on an Android Phone Can I control multiple locations with my Nest app or Honeywell Total Connect app? Will Nest 3rd Generation Thermostat work with Apple HomeKit? What is the difference between manual and TRV valves? Show all articles ( 9 ) Collapse Articles service & support Changing Evohome room temperatures How can I change my Nest heating schedule? Using smart heating during the winter What boilers are not covered by Homesmart? The target room temperature on my smart heating keeps going back to 5ºC Keeping your home safe Do you have customer service? Can I opt-out of your service plans? Call out charges Can I take my smart heating with me if I move house? Moving house: leaving a Nest thermostat behind or acquiring an existing Nest Show all articles ( 3 ) Collapse Articles switching Flipper switching service details I have already switched energy supplier. How will switching again benefit me? What happens if I am already signed up to an auto-switching service? Why is your energy supplier switching service better than using comparison sites? Can I choose a green tariff when switching energy supplier?