Yes, we have customer service.  Homesmart's solutions are all based on offering our customers products and services that offer value over the long term. That is why a service plan is part of every solution we sell.

Our customer service is there to make sure you stay comfortable and in control of your heating.  It ensures you keep reducing energy use and keep saving on energy bills.

Our friendly and knowledgeable staff are available to answer your questions quickly and efficiently.

Just call us during working hours:

0800 246 5461


Or you can leave a message on our contact form at any time

Let us know a convenient time to call you back.  Or tell us if you would prefer to have an answer by email.

These FAQ also provide answers to a growing number of common questions.

If there's a problem that cannot be sorted out over the phone, we'll come out to resolve it at your home, again at a time to suit you.

While you remain covered by a Homesmart service plan, all your smart home technology is covered under our extended guarantee.

Go to our service plans page to find out more about all the elements of our plans.